Privacy Policy

Introduction

Welcome to True Back Relief. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website and purchase our back pain reliever products.

Information We Collect

Personal Information

When you make a purchase or register an account on our website, we may collect the following personal information:

Name
Email address
Mailing address
Phone number
Payment information (credit card details, billing address)

Non-Personal Information

We may also collect non-personal information about your visit, including:

Browser type and version
Operating system
IP address
Pages visited on our website
Time and date of your visit
Referral source (how you arrived at our website)

How We Use Your Information

Personal Information

We use the personal information we collect to:

Process and fulfill your orders
Communicate with you about your orders, products, services, and promotional offers
Improve our website and customer service
Conduct market research and analysis

Non-Personal Information

Non-personal information is used to:

Enhance user experience on our website
Monitor and analyze website usage and trends
Improve our website's functionality and content

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. These measures include:

Secure Socket Layer (SSL) technology to encrypt payment information during transmission
Regular security audits and updates
Restricted access to personal information to authorized personnel only

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your computer’s hard drive and allow us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may limit some functionalities on our website.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for:

Trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information confidential
Legal requirements such as complying with a subpoena, court order, or similar legal process

Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our website, you consent to our privacy policy.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review our privacy policy periodically to stay informed about how we are protecting your information.